1. Introduction
DAOR ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website daor.solutions.
2. Information We Collect
2.1 Information You Provide
When you fill out forms on our website (such as contact forms or demo requests), we collect:
- Full name
- Work email address
- Company name
- Job role
- Use case information
- Any additional message you choose to provide
2.2 Automatically Collected Information
With your consent, we may collect:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Approximate geographic location (country/city level)
- Device type
3. Cookies and Tracking Technologies
3.1 Essential Cookies
These cookies are necessary for the website to function and cannot be disabled. They include:
- Consent storage (daor_cookie_consent): Remembers your cookie preferences
- Language preference (preferredLanguage): Remembers your language choice
3.2 Analytics Cookies (Optional)
With your explicit consent, we use Google Analytics 4 to understand how visitors interact with our website. These cookies include:
- _ga: Distinguishes unique users (expires in 2 years)
- _gid: Distinguishes unique users (expires in 24 hours)
- _gat: Throttles request rate (expires in 1 minute)
Important: Analytics cookies are only set if you explicitly grant consent by clicking "Accept all" in our cookie banner. If you choose "Essential only" or "Deny non-essential", no analytics cookies will be placed.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and demo requests
- Improve our website and services
- Analyze website usage patterns (with consent)
- Comply with legal obligations
5. Your Rights (LGPD & GDPR)
Under the Brazilian General Data Protection Law (LGPD) and the European General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
- Withdraw consent: Change your cookie preferences at any time
- Object: Object to processing of your data
6. Managing Your Preferences
You can manage your cookie preferences at any time by:
- Clicking "Manage cookies" in the website footer
- Clearing your browser cookies and revisiting our website
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@daor.solutions
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.